Fiona

Fiona Ford

Buildings, Contents, Mortgage & Protection Specialist

CeMAP

Fiona specialises in providing mortgage, protection, buildings and contents advice, taking the time to understand each client’s individual circumstances and helping them find suitable, cost-effective solutions tailored to their needs.

About Fiona

Fiona Ford is a Mortgage & Protection Specialist at The Residential Mortgage Hub, with more than a decade of experience in the mortgage industry and a particular focus on protection.

Alongside her protection expertise, Fiona advises clients on residential mortgages, including first-time purchases, home moves, remortgages and product transfers. She also helps clients consider how best to protect themselves, their families and their mortgage through life insurance, critical illness cover and income protection.

Fiona holds the Certificate in Mortgage Advice and Practice (CeMAP)

Her approach is friendly, energetic and proactive, with a strong focus on making the mortgage and protection process clear, straightforward and well supported from initial enquiry through to completion.

Areas of Expertise

Residential Mortgages

  • First-time buyers
  • Home movers
  • Remortgages
  • Capital raising

Protection

  • Life insurance
  • Critical illness cover
  • Income protection
  • Mortgage protection

Buildings & Contents

  • Buildings insurance
  • Contents insurance
  • Combined buildings & contents cover
  • Cover tailored to your property and circumstances

Experience & Qualifications

Fiona is an experienced mortgage and protection adviser with more than a decade in the mortgage industry. Her background spans residential mortgages and protection advice, with a particular focus on helping clients put the right protection in place.

Her experience across different parts of the mortgage process gives her a strong understanding of what is required to progress an application smoothly from initial enquiry through to completion.

Qualifications

  • Certificate in Mortgage Advice and Practice (CeMAP)

Career experience

• Extensive experience working with whole-of-market lenders
• Strong background across residential mortgages, remortgages and product transfers
• More than a decade providing mortgage and protection advice
• Particular expertise in life insurance, critical illness cover, income protection and Building & Contents

Common Mortgage & Protection Questions With Fiona Ford

What is critical illness cover and do I need it?

Critical illness cover can pay a lump sum if you are diagnosed with one of the serious illnesses covered by your policy. Fiona can help you understand how the cover works and whether it would be appropriate for you and your family.

Can income protection help if I’m unable to work?

Yes. Income protection is designed to provide a regular income if illness or injury prevents you from working. Fiona can talk you through the available options and help you choose cover based on your income and circumstances.

Can Fiona review my existing protection policies?

Yes. If you already have life insurance, critical illness cover or income protection, Fiona can review your existing arrangements and help you understand whether they still meet your needs.

Can Fiona help with buildings and contents insurance?

Yes. Fiona can help arrange buildings and contents insurance to protect your home and possessions, whether you are buying a property, remortgaging or simply reviewing your existing cover.

Can I get life insurance to protect my mortgage?

Yes. Life insurance can be arranged to help repay your mortgage if you die during the policy term. Fiona can explain the different types of cover available and help you choose an option that suits your mortgage, circumstances and budget.

Do I need to live near Bournemouth to work with Fiona?

No. Fiona is based in Bournemouth and works with clients throughout the UK. Mortgage and protection appointments can be conducted by telephone or Microsoft Teams, so you can receive advice regardless of where you are based.

What our clients say about The Residential Mortgage Hub

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Syed profile picture
Syed
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⭐⭐⭐⭐⭐ Fiona Ford – Simply Outstanding! We originally started our mortgage application with a different mortgage adviser, but unfortunately they were not reliable and we eventually decided to take everything back and start again. That’s when Fiona Ford stepped in — and what a difference! It wasn’t a straightforward case and there were difficulties and obstacles along the way, but Fiona dealt with everything. She took control, stayed on top of the situation and worked incredibly hard to get us the result we needed. Fiona started a completely new mortgage application on Monday, and by Thursday our second mortgage was completed — just four days! Absolutely incredible. Fiona is honest, reliable, hardworking, punctual and completely on the ball. She doesn’t give up when she comes across an obstacle — she finds a way forward. In my 35 years of dealing with mortgages, Fiona is genuinely the best mortgage adviser I have ever come across. Five stars aren’t enough. 10/10 from me. Fiona is the GOAT — Greatest Of All Time! 🐐 I cannot recommend her highly enough. Absolutely fantastic from start to finish.
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Donna Du profile picture
Donna Du
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Amazing team. Working hard and fast .
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Charlie Stanton profile picture
Charlie Stanton
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I honestly couldn’t recommend Az highly enough! From the very beginning, he was incredibly helpful, approachable and communicative. Az kept me updated every step of the way, was always available when I had questions, and took the time to explain everything clearly. Az went above and beyond to help me secure a good mortgage rate, which I’m incredibly grateful for. I would happily recommend him to anyone looking for a mortgage advisor and wouldn’t hesitate to use him again in the future!
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Jason Vijey profile picture
Jason Vijey
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Tom and Ema were fantastic from start to finish of our mortgage journey, proactively chasing our solicitors and also continually updating to the best available rates !
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Jo Razak profile picture
Jo Razak
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Can’t speak highly enough of Az. This wasn’t a straightforward case, larger loan, tight timescales, and a completion date I really needed to hit, and he handled all of it calmly and kept me in the loop at every stage. What I appreciated most was that he actually looked out for us. When rates moved in our favour close to completion he sorted a switch to the better rate without me even having to chase it. Everything completed exactly when it needed to and the funds came through bang on time. If you want a broker who’s responsive, knows his stuff, and genuinely works in your corner, he’s your man.
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Charlie C profile picture
Charlie C
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I cannot begin to recommend The Residential Mtg Hub enough! Gavin and Az have been absolutely tremendous throughout the whole process. From the initial consultation, they both answered all our questions and gave great, professional advice. We had to secure our mortgage quickly and they went above and beyond to make that happen while still ensuring we got the best deal. I wouldn’t go or recommend anywhere else, they were absolutely our super star team.
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Adam Boult profile picture
Adam Boult
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I have been recommending the Residential Mortgage Hub to everyone I know following the incredibly efficient mortgage application on a new property purchase, with a tight time frame they delivered and more. Both Gavin Carley and Az Rahman have been so helpful, their advice has been second to none and I would like to say a massive thank you to the both of them for all their help. I could not ask for a better service.
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Thanzeena Miah profile picture
Thanzeena Miah
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Had the pleasure of having Az work on getting our mortgage sorted. He was very informative and any queries we had were dealt with promptly. Highly recommend.
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Myan Mirza profile picture
Myan Mirza
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I have used Residential Mortgage Hub on a number of occasions and have always received an excellent service. The team are professional, knowledgeable, and always available to answer any questions throughout the process. They guided me every step of the way from the initial application through to completion, making what can often be a stressful process feel straightforward and hassle-free. Their communication was excellent, and I always felt informed and supported. I would highly recommend Residential Mortgage Hub to anyone looking for a reliable and professional mortgage broker. Thank you again for all your help and support.
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Liam Moses profile picture
Liam Moses
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Highly rated, trust worthy, reliable, will recommend to family and friends.
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Ready to discuss your mortgage or protection?

Whether you’re buying your first home, moving, remortgaging, or reviewing protection, speak to Fiona to discuss your options and find the right fit.